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Customer Survey Results

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Survey summary

 

Survey invitations sent: 1399 / 0

  • Total number of survey forms submitted: 160
  • Number of survey forms fully completed: 23
  • First survey form submitted: 03/16/2014 22:43
  • Last survey form submitted: 10/19/2014 09:50

Survey statistics by questions

1. What was your main category(ies) of products you were looking for when you found us? Answered by 160 respondent(s) (100% of the respondents who answered the survey)

A) Boat Trailer Accessories ( 78 ea.) = 48.75%
B) Boat Roller Ramps ( 7 ea.) = 4.38%
C) Post Dock Hardware ( 29 ea.) = 18.13%
D) Floating Dock Hardware ( 11 ea.) = 6.88%
E) Dock Accessories ( 20 ea.) = 12.5%
F) Boat Accessories ( 4 ea.) = 2.5%
G) Trailer Mud/Rock Guard ( 0 ea.) = 0%
E) Roll-In Docks ( 0 ea.) = 0%
F) Aluminum Dock Frames ( 1 ea.) = 0.63%
G) OTHER ( 15 ea.) = 9.38%

  • [10/09/2014 11:27] PolePuller
  • [09/11/2014 13:14] transom saver
  • [08/05/2014 10:36] Plastic tires for docks
  • [08/04/2014 08:40] Pipe Puller
  • [06/30/2014 06:12] Boat trailerr guides
  • [06/16/2014 14:40] boat lift parts
  • [06/16/2014 11:11] Boat Lift axels
  • [05/17/2014 18:36] Needed good side guide on bunks for my Lund 1800 Sport Angler to help self load in wind and waves.
  • [05/12/2014 16:15] Boat lift wheel kit
  • [04/04/2014 08:02] boat lift accessories
  • [03/20/2014 06:02] splash gaurds

2. What SEARCH ENGINE did you use to find VE-VE Inc. ( veveinc.com ). Answered by 159 respondent(s) (99.38% of the respondents who answered the survey)

Google 111 69.81% Bing 13 8.18% Yahoo 25 15.72% Ask.com / Ask Jeeves 1 0.63% Duck Duck Go 2 1.26% Yippy 0 0% Webopedia 0 0% Dogpile 0 0% The Internet Archive 0 0% OTHER 7 4.4% [10/09/2014 11:27] I had your web site address [09/04/2014 22:39] Firefox [08/04/2014 11:59] Was referred by friend [06/30/2014 08:58] yamahajetboaters.com [05/12/2014 07:59] MSN 3. What Keyword(s) did you type in that brought us up in your search. Answered by 142 respondent(s) (88.75% of the respondents who answered the survey) [10/19/2014 09:50] Boat ramps... Also am aware of your company and products [10/11/2014 21:42] ve ve [10/09/2014 18:46] Dock wheels and accessories [10/09/2014 13:25] boat trailer roller guides [10/09/2014 11:18] Transome saver [10/09/2014 11:03] Bunk Carpet [10/09/2014 10:09] Boat trailer bunk guides [10/09/2014 08:25] auger [10/09/2014 08:19] Boat lift wheels [10/09/2014 08:15] trailer post guides [09/29/2014 21:19] GUIDES [09/11/2014 13:14] transom saver [09/10/2014 20:23] Winch [09/06/2014 19:26] Trailer guides [09/05/2014 15:11] Dock post foot plates [09/05/2014 10:04] Boat lift wheel kit [09/05/2014 09:21] Boat trailer guides [09/05/2014 09:04] Ve Ve inc [09/05/2014 08:13] Shore ramp [09/05/2014 06:57] Boat dock hardware [09/05/2014 06:35] watercraft roller ramp [09/05/2014 06:05] guides [09/05/2014 05:11] Floating dock hardware [09/05/2014 04:45] floating dock hardware [09/05/2014 02:05] boat trailer guides [09/04/2014 22:39] I'm old, I don't remember. Maybe "boat trailer parts" [08/10/2014 12:50] DOCK BRACKETS [08/09/2014 09:22] Discovered on Boston Whaler forum at continuouswave.com [08/08/2014 11:14] boat lift wheel kit [08/06/2014 17:11] sand augers [08/06/2014 15:21] dock accessories [08/05/2014 13:25] boat trailer winch stand [08/05/2014 13:08] Boat trailer rollers [08/05/2014 10:36] Plastic tires, maybe for docks or maybe dock accessories [08/05/2014 10:29] boat trailer bunks [08/04/2014 19:48] trailer guide ons [08/04/2014 10:07] motor stabilizers [08/04/2014 09:05] Dock roll in wheels [08/04/2014 08:45] Boat trailer bunks to rollers [08/04/2014 08:40] Pipe Puller [08/04/2014 08:34] ve-ve incorp. [08/04/2014 08:11] dock hardware [08/04/2014 07:34] forgot [08/04/2014 07:26] pole dock sway bar [08/04/2014 06:57] bumpers, fenders, pads [08/04/2014 06:31] Trailer guides [08/04/2014 05:44] Winch stand [08/04/2014 04:15] Boat trailer guides [08/04/2014 01:47] dock stabilizer bar [08/04/2014 01:22] floating dock hardware [08/04/2014 00:10] boat trailer guides [08/03/2014 23:48] I found you through continuous wave.com I am very please with the quality of the trailer guides you sell. The ones from west marinerious forume are junk without the reinforcement that your provide. You would do best for your business by makins sure you show up when a user searched for bunk / trailer guides on the various forums. [08/03/2014 22:04] boat trailer guideon [07/29/2014 16:13] American made Boat guides [07/13/2014 15:44] Boat trailer dive on [07/12/2014 23:30] Dock Hardware [07/06/2014 20:09] Trailer Guide On [07/05/2014 00:38] trailer guides [07/02/2014 20:09] boat guide rollers [06/30/2014 19:56] Rubber v block [06/30/2014 14:49] dock hardware [06/30/2014 11:08] Floating dock hardwRe [06/30/2014 10:57] boat dock hardware [06/30/2014 10:45] roller bunks [06/30/2014 10:14] dockhardware [06/30/2014 09:46] BOAT TRAILER GUIDE ONS. I THINK. [06/30/2014 08:30] dock brackets [06/30/2014 07:28] dock hardware [06/30/2014 06:26] Boat Guides [06/30/2014 06:12] boat trailer guides [06/30/2014 05:31] Boat lift accesories [06/29/2014 23:20] double bow stop roller [06/29/2014 21:34] Boat guide poles [06/29/2014 10:48] trailer guides [06/29/2014 10:37] dock assories [06/29/2014 10:32] boat trailer guide [06/29/2014 09:54] boat guide ons [06/29/2014 09:53] boat ramp [06/29/2014 09:33] dock post augers [06/29/2014 08:11] (small boat) mooring devices, holdoffs, dock brackets [06/29/2014 07:27] Dock Parts [06/29/2014 07:17] trailer steps [06/29/2014 05:16] Bow stop assembly [06/28/2014 23:04] Transom saver [06/17/2014 14:07] Dock post covers [06/16/2014 20:41] Boat guide ons [06/16/2014 14:40] boat lift axle [06/16/2014 11:54] dock hardware [06/16/2014 11:11] Boat lift wheel brackets [06/16/2014 06:30] Dock axle kit [06/16/2014 05:54] roller guide [06/16/2014 04:53] Guides [06/01/2014 18:24] rubber engine support [05/17/2014 18:36] boat trailer guide on [05/15/2014 13:47] trailer guide ons [05/15/2014 04:26] Dock Parts [05/14/2014 17:00] boat winch [05/13/2014 18:32] Trailer Guide ons [05/13/2014 11:11] boat roller ramps [05/12/2014 23:24] trailer side boards [05/12/2014 18:04] boat trailer guides [05/12/2014 16:15] I don't remember [05/12/2014 15:36] your e-mail address [05/12/2014 12:24] dock hardware [05/12/2014 11:57] Trailer guides [05/12/2014 07:59] dock hardware [05/12/2014 07:29] Boat lift wheels [05/12/2014 05:23] Galvanized dock hardware [05/11/2014 23:03] Residential floating dock hardware [05/11/2014 22:36] Dock auger [05/11/2014 22:00] Dock brackets [04/30/2014 09:17] Boat Trailer Guide Post, Heavy duty Guide Post [04/25/2014 12:42] post dock parts [04/25/2014 11:20] Boat Dock Part [04/25/2014 09:15] Shore boat ramp [04/25/2014 09:08] boat lift wheels [04/25/2014 09:03] Boat roller ramp [04/25/2014 08:02] got your web from a fisherman [04/25/2014 07:09] Piet post pads [04/25/2014 07:03] dock brackets [04/24/2014 23:52] Dock parts minneapolis [04/09/2014 08:51] Transom Saver [04/07/2014 19:38] Floating Docks [04/04/2014 12:50] Boat trailer guide ons [04/04/2014 11:14] not sure... maybe trailer boat guides [04/04/2014 10:28] Dock Brackets [04/04/2014 09:50] boat trailer guide-on [04/04/2014 09:29] dock [04/04/2014 08:11] Transom saver, Outboard motor support for trailering. [04/04/2014 08:02] boat lift wheel kit [04/04/2014 07:48] Dock hardware [04/04/2014 07:47] don't remember [04/04/2014 06:17] Post guides [03/22/2014 18:45] boat trailer guides [03/22/2014 07:01] Post guide on [03/20/2014 18:19] found you through jet boat forum [03/20/2014 06:23] Boat trailer guide on post [03/20/2014 06:14] Dock wheels [03/20/2014 06:06] Trailer guide pole covers [03/20/2014 06:02] Boat splash guards [03/19/2014 21:21] boat trailer guide posts [03/16/2014 22:43] trailer accessories 4. What are the top 2 things you liked best about our web site/shopping cart? ( Hopefully there was 2 !! ) Answered by 159 respondent(s) (99.38% of the respondents who answered the survey) Ease of manuvering on web site 42 26.42% Ease of finding what you were looking for 74 46.54% Products seperated into sub-catigories 50 31.45% Product discription 48 30.19% Product images/pictures 85 53.46% OTHER 13 8.18% [08/05/2014 10:36] Help provided over the phone concerning the product [08/04/2014 11:59] Very courteous…even received a call confirming my order was correct [06/29/2014 08:11] VE-VE was the only source I could find for this product. [05/14/2014 17:00] Learn to spell description [05/11/2014 23:03] only site with the residential dock hardware that I found [04/04/2014 11:14] all were goodall ok [04/04/2014 10:28] The items came as a Kit. Other Company had each item seperate and when you get it one might not fit the other. [03/16/2014 22:43] good site 5. What did you not like about our web site/shopping cart? ( Hopefully there was none, but if there was, PLEASE let us know !! ) Answered by 57 respondent(s) (35.63% of the respondents who answered the survey) [10/19/2014 09:50] Nil..easy to navigate and comprehensive [10/11/2014 21:42] I have bought from you multiple times and Know what i am looking for and have a hard time finding items on your site. [10/09/2014 18:46] Full shipping costs [10/09/2014 10:09] None [09/29/2014 21:19] NONE [09/10/2014 20:23] Nothing [09/06/2014 19:26] None [09/05/2014 10:04] None [09/05/2014 09:21] None [09/05/2014 09:04] None [09/05/2014 08:13] More details on all dimensions Had to call to figure things out. [09/05/2014 04:45] None [08/10/2014 12:50] NONE [08/08/2014 11:14] everything was fine [08/06/2014 15:21] nothing [08/05/2014 13:08] Better photos of product on trailer [08/04/2014 10:07] None [08/04/2014 08:45] It worked fine [08/04/2014 08:34] none [08/04/2014 07:34] none [08/04/2014 06:57] none [08/04/2014 06:31] Nothing [08/04/2014 05:44] No issues [08/04/2014 01:47] I wish there would have been photos of the actual product. The graphic was pretty good, though. [08/04/2014 01:22] The D3-444 Stringer Angle Bracket is shown with a gusset - maybe 2 - but when I received my order there was no gusset in the angle brackets. [08/04/2014 00:10] NONE [07/29/2014 16:13] When adding an option at first glance it appears that it is already part of the order and then below it is the same option with the additional price. This can be confusing. [07/12/2014 23:30] Trying to figure out what sub category an item was located in [06/30/2014 10:57] None [06/30/2014 09:46] NOTHING [06/30/2014 08:30] No issues with web site [06/29/2014 09:53] Difficulty with shipping charges to Canada [06/29/2014 08:11] Product pictures are not of the best quality and had no zoom feature so details could be examined more closely. [06/29/2014 05:16] N/A [06/17/2014 14:07] Finding what I wanted a second time. Thought it would be easier the second time but it was NOT. [06/16/2014 04:53] Didnt think site was so great... Difficult navigation [05/17/2014 18:36] none that I recall [05/15/2014 13:47] none [05/14/2014 17:00] None [05/13/2014 18:32] None [05/12/2014 23:24] nne [05/12/2014 16:15] It was fine. [05/12/2014 12:24] redundant listing of some items (e.g. backing plates) would be nice if associated items (i.e. backing plates, hardware kits) were auto-suggested when placing brackets into shopping cart [05/11/2014 23:03] you had what I was looking for [05/11/2014 22:00] Wanted specs on distance between holes in dock brackets [05/11/2014 21:20] Website could be updated a bit. [04/25/2014 09:03] None [04/25/2014 06:02] None [04/09/2014 08:51] All was good [04/04/2014 11:14] all ok [04/04/2014 10:28] There was something that was attached at the bottom about $25.00 added on top of the $12.50 shipping. We had to call to find out that it was a mistake. You were there and answered all of our questions. Dave [04/04/2014 09:50] difficult to view on my iPad tablet [04/04/2014 08:11] None [04/04/2014 06:17] N/A [03/20/2014 06:14] nothing negative [03/20/2014 06:06] No comment because I found what I wanted without being there long! [03/19/2014 21:21] no problems...easy to use and I found exactly what I was hoping to find. 6. What was the main reason you bought one of our products? Answered by 160 respondent(s) (100% of the respondents who answered the survey) Price 19 11.88% Quality 39 24.38% Made in USA 22 13.75% Good product info. & pictures 35 21.88% OTHER 40 25% [10/19/2014 09:50] Quality of product, [10/09/2014 13:25] was able to purchase rollers without a "kit" or other hardware [09/11/2014 13:14] more heavy duty than competitors [09/05/2014 22:14] Recommended in a boating forum [09/05/2014 06:57] For some reason dock hardware for 2" and 1.5" schedule 40 steel posts is not that easy to find at a reasonable price. [09/05/2014 06:05] ALL OF THE ABOVE [09/05/2014 04:45] The product was exactly what I was looking for. [08/06/2014 17:11] Good price, good products, and the products you need to get the job done. [08/04/2014 10:07] Fast delivery [08/04/2014 08:40] It was the first one I found online. [08/04/2014 08:11] I found exactly what I was looking for. [08/03/2014 22:04] Better quality [06/30/2014 09:46] I HAVE USED THEM BEFORE AND FOUND THEM TO BE A GREAT PRODUCT. THEY ARE MADE IS THE USA AND GREAT CUSTOMER SERVICE. [06/29/2014 10:48] Quality , and free shipping is a big plus [06/29/2014 09:54] You had what I wanted [06/29/2014 08:11] Only source I could find for this product. Of course, price and the fact that they are made in the Halloween Capital of the World....................Go Tornados! [06/29/2014 07:56] It was a specific part [06/16/2014 11:11] Availbility [06/01/2014 18:24] Flat out availability of the rubber \"V\" to protect my outboard motor. [05/17/2014 18:36] Product appeared well designed, sturdy, coated to resist corrosion. After reviewing similar bunk guide-on at Cabelas and the reviews, I decided they were not designed well or sturdy enough. Did search and found your site. The arrived well packaged and quickly. I built the boards and installed the kit today. It is well designed, sturdy, easy to install, and I believe it will hold up well in service. Thanks for making a good product that was affordable. [05/15/2014 13:47] stronger and better made than other similar products [05/13/2014 18:32] Quality of product and made in the USA! [05/12/2014 23:24] previous purchase [05/12/2014 16:15] You had what we needed, easy to order and we like to support the Minnesota economy,. [05/12/2014 15:36] xmas present from my kids [05/12/2014 07:59] Personal contact. After my initial purchase, I received a phone call, advising me on my purchase and correcting what I should have bought. Very helpful and straight forward [05/11/2014 23:03] see 5 [04/25/2014 07:03] purchased from you before and liked the quality of the products [04/09/2014 08:51] All the above [04/04/2014 10:28] It had a Photo of all of the items that was needed in a kit. [04/04/2014 07:48] Design of brackets for my application. [03/20/2014 06:14] Had what I needed FREE Shipping 5 3.13% 7. What was the main reason you almost did not buy one of our products? Answered by 85 respondent(s) (53.13% of the respondents who answered the survey) Price 21 24.71% Quality 2 2.35% Product information / pictures 10 11.76% OTHER 52 61.18% [10/19/2014 09:50] Canadialn exchange to US currency. Having to travel to Pembina North Dakota to pick up ( extra cost & time). I am a repeat customer and on the last two occasions there was hardware missing ( either nuts or more importantly on my most recent purchase 10 yes 10 u bolts!! [10/11/2014 21:42] On line is hard to get a "feel" for the product. Was not impressed with the missing washers and over tightening of the dock rollers on my last order. The main bracket was even bent. [09/29/2014 21:19] COMPETITION [09/05/2014 22:14] I live in Canada so always concerned with shipping, duties, taxes [09/05/2014 15:11] You had the best design of dock post plate. [09/05/2014 04:45] Not applicable [09/05/2014 02:05] lack of reviews [08/10/2014 12:50] NONE [08/04/2014 07:34] none [08/04/2014 06:57] none [08/04/2014 00:10] Nothing, I searched and found NOTHING comparable [07/05/2014 00:38] no reason [06/30/2014 10:57] None [06/30/2014 09:46] NO REASON TO BUY OTHER PRODUCTS [06/30/2014 08:58] None [06/30/2014 08:30] NA [06/29/2014 10:48] they sent me the wrong size bolts this time, they where to short. [06/29/2014 08:11] Almost gave up looking for product on the web. [06/17/2014 14:07] Couldn't find again. [06/01/2014 18:24] Wasn't sure that it would work with my Tracker Marine support. [05/15/2014 13:47] none [05/14/2014 17:00] None [05/13/2014 18:32] None [05/12/2014 23:24] was none [05/12/2014 15:36] it was hard to find your telephone number. [05/12/2014 07:59] NA [05/12/2014 07:29] shipping cost [05/11/2014 23:03] NA [04/25/2014 09:03] No reason. You met my requirements for price, quality & free shipping. [04/09/2014 08:51] None [04/07/2014 19:38] Website locked up after I entered my account information. [04/04/2014 11:14] was looking for a higher one [04/04/2014 10:28] There was none. [04/04/2014 07:48] Not galvanized, which is still a concern as to how they will hold up. What type of paint is used? Also, Made in the USA is getting more important to me with every product I buy. [04/04/2014 07:47] style [04/04/2014 06:17] N/A [03/20/2014 06:14] No response [03/19/2014 21:21] n/a 8. If you talked to one of our Sales Associates, how would you rate your experience? Answered by 100 respondent(s) (62.5% of the respondents who answered the survey) Great 89 89% Average 5 5% Good 4 4% Fair 1 1% Poor 1 1% 9. What could VE-VE Inc. do, or done better, to of made your shopping experience better? Answered by 71 respondent(s) (44.38% of the respondents who answered the survey) [10/19/2014 09:50] Well, as i have indicated...missing hardware is really important. This time i was really steamed as the extra length was to finally complete my ramp. Packaging has improved however one box was damaged and a plastic bag with some hardware was breached which was a possible cause of my not receiving all of my order. My name is Edward Francis and I have spoken to John on each order that i have placed. I have not discussed the missing hardware until now as i just assembled the unit last week. I would appreciate receiving the u bolts to complete my project. [10/11/2014 21:42] Fix the shipping $ issues [10/09/2014 18:46] Explained full shipping cost to Canada [10/09/2014 11:03] Product was shipped to my billing address not to my shipping address. wasn't that big of a deal this time but had I not been home it could have been. [10/09/2014 10:09] You were great! Especially prompt. I like that. [09/29/2014 21:19] NADA [09/10/2014 20:23] Was satisfied [09/06/2014 19:26] My experience was excellent. The guides were the best design that I had found, but my trailer was a unique size, 3 1/2" wide box beam, so I inquired about the availability of a larger bracket to fit. I inquired via the web site and received a call very quickly to inform that an alternate bracket was available. I was able to place my order immediately while on the phone. I just installed the guides and could not be happier with the quality of the product or the service/response that I received. I will be highly recommending VE-VE products and service. Thank You. [09/05/2014 15:11] My experience was excellent with you folks. [09/05/2014 10:04] Nothing [09/05/2014 09:21] I was extremely satisfied with the entire VeVe experience [09/05/2014 09:04] it was very. Good [09/05/2014 08:13] Nothing more than was already mentioned about website. [09/05/2014 06:35] Directions could be better. Go back to cotter pins, the hog rings require a hog ring pliers. [09/05/2014 04:45] None. My experience was perfect, and will gladly purchase items from VE-VE Inc. Thank you also for shipping my items so quickly. I deeply appreciate it. [09/04/2014 22:39] Nothing [08/10/2014 12:50] NOTHING, WHOLE EXPERIENCE WAS GREAT, WAS CALLED TO VERIFY NEEDED SIZE AND REFUND ISSUED FOR CHANGES. FOLLOW UP WAS GREAT WILL DEFINETLY USE SERVICES AGAIN. [08/08/2014 11:14] A little better description of what the wheel kit fits. [08/06/2014 15:21] you did fine [08/05/2014 13:25] Offer an adjustable bow stop. :-) My sailboat settles back in (away from the stop) when floated on and pulled up the ramp. I've seen a sailboat trailer manufacturer that has an adjustable tube bow stop that allows you to tighten it up before trailering. Something that allows the stop itself to be adjusted on the fly would be great. [08/05/2014 13:08] Have money back guarantee [08/04/2014 11:59] Absolutely nothing [08/04/2014 10:07] nothing [08/04/2014 09:05] Nothing [08/04/2014 08:45] They did excellent. [08/04/2014 08:34] I WASSATISFIED. [08/04/2014 08:11] I was totally satisfied [08/04/2014 07:34] Great experience and product overall. [08/04/2014 06:57] nothing [08/04/2014 06:31] Nothing [08/04/2014 05:44] No issues [08/04/2014 01:22] Very little, if anything. Appreciated the order confirmation and notice of shipping and tracking numbers especially!! [08/04/2014 00:10] really nothing, was a great experience and have recommended to others. I was missing a minor part, not a big deal, but couldn't find it at my local hardware store. I called and the part was sent out immediately. great service as well !!! [07/05/2014 00:38] nothing [06/30/2014 19:56] Shipped right product [06/30/2014 11:08] More details on dimensions [06/30/2014 10:57] Nothing [06/30/2014 10:45] Nothing. It was a great overall experience and I am very pleased with the product [06/30/2014 09:46] NOTHING THAT I KNOW OF. [06/30/2014 08:30] Not a thing. In fact, on a hunch that I had misunderstood the post sizing protocol, a VE-VE staff member called me to verify sizing. I had, in fact, gotten it wrong, and the staffer saved me a nuisance problem. Most impressive customer service! [06/29/2014 10:48] nothing [06/29/2014 09:54] Nothing, It was a great experience and the person on the phone was very nice. [06/29/2014 09:33] Keep up the good work and it's nice to see someone is selling american products at a competitive price [06/29/2014 08:11] Provide better Hit possibility for web searches? [06/29/2014 05:16] VeVe sent my part to the wrong city [06/17/2014 14:07] I still have not recieved your product after 5 weeks. I did get a call telling me they have in stock black caps but I need blue caps. [06/16/2014 20:41] It was great!!! Keep up the great work. The product I bought has worked great.... [06/16/2014 14:40] if not for the google search, I would not have known you guys existed and you are practically just down the road! [06/16/2014 04:53] Happy with purchase [05/15/2014 13:47] Had excellent service [05/13/2014 18:32] Perfect, John called me within 10 minutes of my online order to ensure the product I order fit my application. To my amazement the product did not fit my trailer, John recommended an alternate, great customer service! [05/13/2014 11:11] Have attached a list of box contents inside of shipping invoice [05/12/2014 07:59] nothing [05/11/2014 23:03] You could have actually sent me what I ordered. What was delivered was a commerical grade hardware. I order a part with 1 1/2 inch tabs. that is not what was sent. In fact your site no longer even shows the product I ordered on your web site. So now I am stuck with useless hardware unless i want to mess around with sending it back. I feel I was mislead. [05/11/2014 22:36] Can't think of anything [05/11/2014 22:00] Nothing [05/11/2014 21:20] Freshen up the website. Needs to be "modernized" [04/25/2014 12:42] put the pieces onto my dock :) [04/25/2014 09:08] provide more products [04/25/2014 09:03] Nothing. I really enjoyed speaking with John. Service was excellent. He was able to do my drop shipment with ease. He ships to Ontario and I'll tell my friends. [04/25/2014 06:02] VE-VE did an outstanding job processing my request [04/09/2014 08:51] Nothing great [04/04/2014 12:50] In formed me that the upgrade to Galvinized would have included the hardware also. It appears to me that the bolts are not Galvinived. VERY dissapointed [04/04/2014 11:14] if possible , maybe a better selection if possible [04/04/2014 10:28] Free shipping. I could buy the other two items that I need this Month. [04/04/2014 09:50] Not necessary to change anything since the experience was more than satisfactory. The explanation about how your product (T-945) was better than competitive products was convincing so I purchased the product. It arrived quickly as promised and the quality of the product and related hardware was readily apparent during installation. [04/04/2014 08:11] Multiple and better pictures [04/04/2014 07:48] Galvanize your products. [04/04/2014 06:17] N/A [03/20/2014 18:19] Nothing, we love quality products built in the USA! [03/19/2014 21:21] have the item on sale when I needed it...wishful thinking. 10. Male or Female? Answered by 157 respondent(s) (98.13% of the respondents who answered the survey) Male 153 97.45% FeMale 4 2.55% 11. Age? Answered by 156 respondent(s) (97.5% of the respondents who answered the survey) 15-29 2 1.28% 30-39 5 3.21% 40-49 21 13.46% 50-59 42 26.92% 60-69 58 37.18% 70-79 28 17.95% 80-100 0 0% 12. Household Income? Answered by 123 respondent(s) (76.88% of the respondents who answered the survey) 0-$25,000 6 4.88% $26,000 to $50,000 9 7.32% $51,000 to $75,000 13 10.57% $76,000 to $100,000 25 20.33% $100,000 to $150,000 35 28.46% $151,000 to $200,000 22 17.89% $201,000 to $250,000 5 4.07% $250,000 & Up 8 6.5%