Shipping / Return Policy

Returns 15 day grace on returns for refund on product cost only, ( NOTE: Product must be returned in original box and pass product inspection!). OR credit towards the purchase of another product. After 15 days a 10% restocking fee will be charged, OR full credit towards the purchase of another product. No returns after 45 days. THE FOLLOWING STEPS MUST BE TAKEN TO QUALIFY FOR POSSIBLE CREDIT!! (#1) Call or e-mail for return authorization number ( R.A.# ) Phone: 763-427-5330 E-mail: sales@veveinc.com Fax:763-422-9799 (#2) R.A.# required on package. (#3) Product must be returned in original box and pass product inspection! (#4) Pre-pay return freight. Shipping All orders shipped within 2-3 business days, unless otherwise notified. All Canadian orders need to be called in, in order for order to go threw! Call 763-427-5330 6:30 AM - 5:00 PM. Mon.- Thurs. & 8:00 AM. - 4:00 PM Fri. Central Time. A shipping confirmation, along with a UPS tracking number, will be e-mailed when order is shipped. Shipping charges are for continental US only. Call for possible additional charges outside the continental USA. ALL "DOCK BRACKET,DOCK BUMPER, PIPE AUGERS, STABILIZER KITS, DOCK CLEATS & PIPE CAP / COVERS ORDERS" WILL BE CHARGED A $12.50 MINIMUM SHIPPING CHARGE IF THE CALCULATED SHIPPING CHARGE ON YOUR ORDER DOES NOT ACHIEVE THE $12.50 MIMIMUM. NOTE: If the shipping charge ( On the above listed items ) does not achieve the $12.50 minumum shipping charge, you can go to the Catrgory on the left ( ADDED SHIPPING #11 ) and "Click" on the appropriat dollar amount to achieve the $12.50 minumum. NOTE: PAYPAL orders MUST add the needed shipping becouse the shopping cart does not have the ability to add shipping to PAYPAL orders. PAYPAL orders need to add shipping ( If needed on orders of above listed items ) before they will ship!