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Shipping / Return Policy

Returns

15 day grace on returns for refund on product cost only, ( NOTE: Product must be returned in original box and pass product inspection!). OR credit towards the purchase of another product.

After 15 days a 10% restocking fee will be charged, OR full credit towards the purchase of another product.

No returns after 30 days.

THE FOLLOWING STEPS MUST BE TAKEN TO QUALIFY FOR POSSIBLE CREDIT!!

(#1) Call or e-mail for return authorization number ( R.A.# )
Phone: 763-427-5330
E-mail: sales@veveinc.com
Fax:763-422-9799

(#2) R.A.# required on package.

(#3) Product must be returned in original box and pass product inspection!

(#4) Pre-pay return freight.

Shipping terms & charges

All orders shipped within 2-3 business days, unless otherwise notified.

PLEASE call with any shipping or order related questions! Call 763-427-5330 6:30 AM - 5:00 PM. Mon.- Thurs. & 8:00 AM. - 4:00 PM Fri. Central Time.
 
A shipping confirmation, along with a UPS tracking number, will be e-mailed when order is shipped.

Shipping charges listed are for continental USA ONLY, Alaska & Canadian orders will need additional shipping charges added.

Call for additional charges outside the continental USA. Shipping charge on products listed as FREE shipping can be adjusted down from actual shipping charge with a phone call, PLEASE call 763-427-5330.

ALL "DOCK BRACKET, DOCK BUMPER, PIPE AUGERS, STABILIZER KITS, DOCK CLEATS & PIPE CAP / COVERS ORDERS" along with some small items WILL BE CHARGED A $12.50 MINIMUM SHIPPING CHARGE IF THE CALCULATED SHIPPING CHARGE ON YOUR ORDER DOES NOT ACHIEVE THE $12.50 MINIMUM.

WRONG ADDRESS CHANGES!! If UPS changes a shipping address due to a incorrect address put in by customer on there order, VE-VE Inc. will pass on the address change charge to the customer.